Total Quality Management, TQM, is a method by which management and employees can become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices.
By Khurram Hashmi
Total Quality Management is a management approach that originated in the 1950 s and has steadily become more popular since the early 1980 s. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and servi
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