Customer Services & Support (Engineering) The Customer Services & Support function is involved in various activities of Product Support, Services and Customer Operations Support during the use of our products and services and also for Managed Services. Activities can range from Support until Entry Into Service (engineering support, technical documentation and support, external interface management and upgrades) to In-Service Support (simulation and customer/user training) to Operation and Maintenance (customer support operations, CRM, engineering support, flight operations, supplier support, m
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